Refund policy

Return & Refund Policy

Thank you for shopping at Kingdom Supplies. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain items cannot be returned, including:

Items marked as final sale

Opened personal care or hygiene products

Digital products

How to Start a Return

To initiate a return, please contact us at support@kingdomsupplies.store with your order number and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. Original shipping charges are non-refundable.

If you have any questions about our return policy, please contact us at support@kingdomsupplies.store or through our Contact page.